Contact Us
Get in Touch with InkLab
We're here to help! Whether you have questions about our products, need assistance with an order, or want to discuss a custom design, we'd love to hear from you.
QUICK CONTACT
WhatsApp (Fastest Response)
Number: +91-8742923293
Response Time: 1-4 hours (during business hours)
Best For: Order inquiries, custom quotes, quick questions
Address: reach@inklabcreatives.com
Response Time: Within 24 hours
Best For: Detailed inquiries, bulk orders, corporate queries
Phone
Number: +91-8742923293
Timings: Monday - Saturday, 10:00 AM - 7:00 PM IST
Closed: Sundays and Public Holidays
Best For: Urgent matters, order support
BUSINESS HOURS
Monday to Saturday: 10:00 AM - 7:00 PM IST
Sunday: Closed
Public Holidays: Closed
Note: While our physical operations are closed on Sundays, you can still reach us via WhatsApp/Email, and we'll respond on the next business day.
OFFICE ADDRESS
InkLab
G7P3+VPG, Block D, Chittaranjan Park, New Delhi, Delhi 110019
Delhi NCR, India
Important: We operate on an appointment-only basis for in-person visits. Please contact us before visiting to ensure availability.
WHAT CAN WE HELP YOU WITH?
🛒 Order Support
Track your order
Modify delivery address
Check order status
Request invoice/receipt
Report delivery issues
Contact: WhatsApp or Phone for fastest response
🎨 Custom Design Inquiries
Discuss custom product ideas
Get design consultations
Request custom quotes
Share reference images
Discuss technical feasibility
Contact: WhatsApp (share images) or Email (detailed requirements)
📦 Product Information
Product specifications
Material details
Size and dimension queries
Color customization options
Durability and care instructions
Contact: Email or WhatsApp
💰 Pricing and Quotes
Individual product pricing
Bulk order discounts
Corporate gifting quotes
Custom product pricing
Shipping charges
Contact: WhatsApp for quick quotes, Email for detailed proposals
🏢 Corporate & Bulk Orders
Employee gifting programs
Corporate merchandising
Event giveaways
Custom branding requirements
Volume discounts
Contact: Email (subject: "Corporate Inquiry - [Company Name]")
Response Time: 24-48 hours with detailed proposal
🔄 Returns and Refunds
Initiate returns
Report defects or damage
Check refund status
Exchange requests
Cancellation requests
Contact: Email or WhatsApp with photos/videos
Important: Returns must be requested within 48 hours of delivery
🚚 Shipping and Delivery
Check serviceability in your area
Delivery timeline queries
Express/Same-day delivery requests (Delhi NCR)
Tracking assistance
Delivery rescheduling
Contact: WhatsApp or Phone
🎁 Gift Services
Gift wrapping options
Gift message customization
Multi-address deliveries
Gift card availability
Special occasion packaging
Contact: Email or WhatsApp
💳 Payment Issues
Payment gateway errors
Failed transaction refunds
Payment method queries
Invoice requests
COD availability
Contact: Email with transaction details or Phone
📱 Social Media Inquiries
Instagram: [@made.inklab]
Facebook: [MadeInkLab]
For:
Product showcase
Behind-the-scenes content
Customer features
Special announcements
Community engagement
Response Time: DMs answered within 6-12 hours
CUSTOM DESIGN CONSULTATION
How It Works:
Contact Us: Reach out via WhatsApp or Email
Share Your Vision: Describe your idea or share reference images
Discussion: We'll discuss feasibility, dimensions, and requirements
Quote: Receive a customized quote within 24-48 hours
Design Approval: We'll share 3D preview/mockup for your approval
Production: Once approved, we begin printing
Delivery: Quality-checked product shipped to you
What We Need:
Clear description of your idea
Reference images (if available)
Approximate dimensions
Quantity required
Timeline expectations
Budget range (if applicable)
BULK & WHOLESALE INQUIRIES
Looking to place bulk orders or explore wholesale opportunities?
Minimum Order Quantity: 20 units for bulk discounts
Industries We Serve:
Corporate gifting companies
Event management firms
Retail stores and boutiques
Interior designers
Educational institutions
Marketing agencies
What We Offer:
Competitive wholesale pricing
Custom branding and packaging
Flexible payment terms
Dedicated account management
Priority production and shipping
Contact: reach@inklabcreatives.com or WhatsApp with subject "Wholesale Inquiry"
PARTNERSHIP OPPORTUNITIES
Interested in partnering with InkLab?
We're Open To:
Retail collaborations
Designer partnerships
Influencer collaborations
Corporate tie-ups
Educational workshops
Event participation
Contact: reach@inklabcreatives.com
Include: Brief introduction, partnership proposal, and expected outcomes
CAREERS
Want to join the InkLab team?
We're a small but growing team passionate about 3D printing and design innovation. While we don't have active openings currently, we're always interested in connecting with talented individuals.
Roles We May Need:
3D Design Specialists
Production Assistants
Social Media Managers
Sales and Marketing Professionals
Customer Support Representatives
Send Your Resume: reach@inklabcreatives.com
Include: Portfolio/work samples, expected salary, and availability
PRESS & MEDIA
For media inquiries, press releases, or collaboration opportunities:
Contact: reach@inklabcreatives.com
Response Time: 48-72 hours
We're Happy To:
Provide product samples for review
Share our brand story
Participate in interviews
Collaborate on features
Offer expert insights on 3D printing
FEEDBACK & SUGGESTIONS
Your feedback helps us improve!
Share Your Thoughts On:
Product quality
Website experience
Customer service
Delivery process
New product ideas
Feature suggestions
Contact: reach@inklabcreatives.com or fill out our feedback form (available on the website)
We Read Every Feedback: Your suggestions are valuable to us, and we implement many customer-recommended improvements.
COMPLAINT RESOLUTION
We strive for 100% customer satisfaction, but if something goes wrong:
Step 1: Contact Customer Support
Reach out via WhatsApp/Email with your concern
Step 2: Management Escalation
If not resolved within 48 hours, request escalation to management
Step 3: Resolution Timeline
We commit to resolving all complaints within 7 business days
Step 4: External Redressal
If still unsatisfied, you may approach consumer forums or grievance redressal platforms
Complaint Email: reach@inklabcreatives.com
Include: Order number, issue description, expected resolution, and any supporting documents
FREQUENTLY ASKED QUESTIONS
Before contacting us, check if your question is answered here:
Q: How long does delivery take?
A: 6-12 business days for standard orders, 3-5 days for express Delhi NCR delivery.
Q: Can I customize any product?
A: Yes! Most products can be customized. Contact us with your requirements.
Q: Do you accept international orders?
A: Currently, we only ship within India.
Q: What payment methods do you accept?
A: Credit/Debit Cards, UPI, Net Banking, Wallets via Razorpay.
Q: Can I track my order?
A: Yes, tracking information will be shared via email/WhatsApp once dispatched.
Q: What if my product arrives damaged?
A: Contact us within 2 hours with photos. We'll arrange replacement or refund immediately.
Q: Can I cancel my order?
A: Standard orders can be cancelled within 1 hour. Custom orders cannot be cancelled once production begins.
For more FAQs, visit our [FAQ Page]
FOLLOW US
Stay updated with our latest products, offers, and behind-the-scenes content:
Instagram: [@made.inklab]
Facebook: [MadeInkLab]
Join Our Community:
See customer projects and testimonials
Get early access to new product launches
Participate in giveaways and contests
Watch 3D printing process videos
Share your InkLab products using #InkLabCreations
RESPONSE TIME EXPECTATIONS
Emergency/Urgent (Delivery issues, payment failures):
WhatsApp/Phone: 1-2 hours
Email: 4-6 hours
Standard Inquiries (Product info, quotes):
WhatsApp: 2-6 hours
Email: 24 hours
Phone: Immediate during business hours
Complex Requests (Custom designs, bulk orders):
Initial Response: 24 hours
Detailed Proposal: 48-72 hours
After-Hours:
Messages received outside business hours will be responded to on the next business day
IMPORTANT NOTES
Security Notice
We will never ask for:
Full credit/debit card details over phone/email/WhatsApp
CVV numbers
OTPs or passwords
Unnecessary personal information
Beware of Fraud:
Always verify official communication through our listed contact details
Do not share payment information on unofficial platforms
Report suspicious communication to us immediately
Communication Language
We communicate in:
English (Primary)
Hindi
If you need assistance in another language, let us know, and we'll try to accommodate.
LET'S CREATE SOMETHING AMAZING TOGETHER!
At InkLab, every inquiry is an opportunity to bring unique ideas to life. Whether you're looking for a single custom piece or planning a bulk corporate order, we're excited to work with you.
No question is too small, no idea is too big.
Reach out today and let's start printing your vision!
InkLab
Where Innovation Meets Imagination
Crafting Custom 3D Printed Products with Precision and Passion
Delhi NCR, India | 🚚 Shipping Pan India
Contact information and business hours are subject to change. Please check our website for the most current details.
Last Updated: December 12, 2025
Copyright @ TathagatMedia 2025
YouTube
Payments is secured by
